We offer a no quibbles return policy on all items purchased from YogaStudioStore.com. We want all our customers to fall in love with their chosen items. However, if you're unhappy with your purchase, please let us know as soon as possible and return within 30 days of purchase.
All returned items must be unused and in their original condition with garment tags attached. Yoga mats, props and all equipment must be in their original cellophane and/or branded wrapper for returns to be accepted. If any products have been removed from their wrapper, we are unable to offer a full refund for your item(s).
The postage and handling of your return is your responsibility. Please ensure that you obtain proof of postage when sending your parcel back as we cannot be held responsible for any orders that do not arrive back to us. Returns can only be refunded to the person who originally placed and paid for the order, and the refund can only be processed back to the same payment method. Refunds can take up to 14 days after receipt of the return.
There are some products which we cannot cancel or refund, such as made-to-order items like custom made Yoga Mats & Props. Please see our FAQ's for a full list.
The returns address for all returns is -
Yoga Studio Returns Department
Unit 1, 83 Ringwood Road,
Poole,
Dorset,
BH14 0RH.
We ask that you include the original order number or invoice in the packaging when returning item(s). This will help our returns team process your request much faster.
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